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1. Terms of use
2. general conditions of contract in the online shop
3. Protection Policy Personal Data
4. Intellectual Property. Prohibition of hyperlinks
5. Responsibility SCGRUPPEN, S.L.
6. User obligations
7. Communications

1.- Terms of use
1.1.- Ownership of the portal
SCGRUPPEN, sl (hereinafter wool-bed), established in C/ Uruguay, Nº 5-38639 San Miguel de Abona – Tenerife. and CIF: B-76684539, registered in the Trade Register of Santa Cruz de Tenerife and registry information in Volume 3406, Sheet TF 56048, Inscription 1, Book 0, Folio 14, owns the website wwww.wool- (hereinafter the site) and puts at the disposal of internet users (hereinafter user or users as appropriate), with the purpose of providing information about the company, its products and promotions linked to the same, so as to allow the provision of various services through the portal (user registration, receipt of newsletters and online purchase in its online-shop hereinafter the store, etc.).
1.2.- The General Conditions of use of the Portal, along with the general contractual conditions governing the provision of services, and / or conditions that may be established, with the purpose of regulating the provision of information as trade relations arising between SCGRUPPEN, S.L., and the Users of the Portal.
By navigating the site and / or by the use of the services included in it (Registration, Newsletter or Shop), you. Acquires the status of user. Both the navigation, how the use of any of the portal services, suppose the user acceptance without reservations of any kind, each and every one of these general conditions of use, the general contracting conditions in his case govern the provision of the services offered on the portal, as well as where appropriate, to the Particular Conditions that, in his case might exist in relation to the provision of services.
1.3.- SCGRUPPEN, SL may at any time and without notice, amend these General Conditions and the general contracting conditions set forth below (number 2) and / or the particular conditions that, where appropriate, be included , by posting such changes on the Portal so they can be known by users, always before the visit to the Website or the acquisition of any goods offered on the site.
2.- General Conditions of contract in the store online
2.1. General Conditions of contract
2.1.1.- These general conditions of contract, together with any particular conditions that may be established, expressly regulate the relations arising between SCGRUPPEN, SL, and the “Users” to use the store as well as third parties who contract the products offered through the same.
2.1.2.- These General Conditions have been prepared in accordance with the provisions of the following standards:
– Law 7/1998 on General Conditions of Contract
– Royal Decree 1906/1999 on the telephone and electronic contracting with general conditions in development of article 5.3 of Law 7/1998
– Law 7/1996 of the Retail Trade
– Royal Decree-Law 14/1999 regulating Electronic Signature
– Royal Legislative Decree 1/2007 of 16 November, approving the revised text of the General Law for the Defense of Consumers and Users and other complementary laws.

2.2. Products offered. Systems Purchase
2.2.1.- The products offered in the store, along with their features and prices are displayed.
Also appear on the shipping screen to the user of the products, which will vary according to the destination address (inside or outside Spain) and the number of items. Shipping charges by boxes containing requested by the user is billed.
The products are available for sale until stocks last. Prices shown on screen are in euros and include the IGIC and any other tax which may be applicable and are in force, except typing error.
The offers will be properly displayed on the screen. SCGRUPPEN, SL, reserves the right to decide, at all times, products that contain and are offered to users through the shop.
Thus, SCGRUPPEN, SL may at any time add new products included in the shop, provided, unless something else that such new products shall be governed by the provisions of the General Conditions of contracts shall be provided in such moment.
Also SCGRUPPEN, SL, reserves the right to cease providing access at any time and without notice, any of the products offered in the shop.
2.2.2.- For the acquisition of the products offered in the shop, SCGRUPPEN, SL, requested to proceed to register users, for which those users, who must be over eighteen (18) years, must complete the instructions on the screen and that will require execute the following instructions:
– Fill in the electronic form on screen
– Press the “OK” button
– Reception at the email account User’s “User Name” and “Password”
The username and password are personal and not transferable. SCGRUPPEN, SL,, could change the username and / or password, with notice, so that the modified key become invalid.
2.2.3. Once registered the user, and to proceed with the purchase of products, should you want to add the product to the shopping cart, according to the indications listed on the screen. filling in for this purpose provided the order form and sending it to SCGRUPPEN, SL, which involves reading and acceptance of all the General Conditions of procurement, and if the particular conditions.
The purchase will be deemed made at the home of SCGRUPPEN. . SL, located in C/ Uruguay, Nº 5-38639 – San Miguel de Abona – Tenerife.
2.2.4.- Once the purchase and in the shortest time possible, provided no later than thirty (30) days from the execution of the purchase. Customer Department SCGRUPPEN, SL Service, sent to the buyer, who so requested, to the address indicated on the form or by email to the email account that the user has indicated in its registration, the invoice. The order confirmation sent by SCGRUPPEN, SL, is not valid as an invoice, just as proof of purchase.
2.3.- Payment, delivery and desist orders
2.3.1.- Payment of the price of goods purchased and the shipping expenses associated therewith, which will appear on the screen, you can be made by credit card, transfer, paypal or cash.
To pay by credit card, the user should follow the instructions on the screen, providing the following information:
– Card number
– Date of Expiry
– CVV2 code or CVC2 card
As electronic payment system, SCGRUPPEN, SL, joins laCaixa ecommerce payment gateway.
All data provided for this purpose is encrypted under SSL (Secure Socket Layers) to ensure maximum security for them. SCGRUPPEN, SL, reserves the right to ask anyone at the store that has made a purchase, to justify the payment thereof and / or contribution is to identify means by electronic means (fax, email or similar) of a document identifying him as a buyer and may include the delivery address (ID card, passport, residence permit, registration certificate, etc.).
2.3.2.- SCGRUPPEN, S.L., is obliged to deliver the goods purchased by the user, the address of the purchaser established for the purpose in the order form (no products will be delivered to PO boxes or booths), in the shortest time possible and in any case always within two (2) business days (Monday to Friday) from the date of preparation of the order (excluding holidays and weekends). the shipping of the items purchased will be paid by the buyer.
2.3.3.- User-Purchaser shall have a period of fifteen (15) working days, according to the official calendar of their place of residence to settle the purchase without penalty or charge, including expenses for the return of the good.
Within fifteen days established in the preceding paragraph shall be computed after receipt by the buyer of goods purchased. However, if the buyer had knowledge of the right of withdrawal after the date of receipt of goods purchased, within fifteen days began to run from the date on which he had knowledge of their right to return, in charge , goods purchased.
In any case, it is understood that the buyer has known the right of withdrawal from entering the store, which requires reading and acceptance of these general conditions of contract, and in any case from the time of placing the order.
Returns of orders should be sent to:
C/ Uruguay, Nº 5

Exercised by the buyer the right to cancel and found the perfect state and unaltered goods once the stock SCGRUPPEN, SL, this will return the amounts received by subscription, without any restraint, immediately and never in a longer period thirty days.
Notwithstanding the foregoing, is excluded the right of withdrawal (withdrawal) in cases where the nature of the content of the services it impossible to carry out, without prejudice to the claim of damage or if the products returned to the store or packages are complete and in perfect condition.

3.- Data Protection Policy
3.1.- For the purposes of the provisions of Law 15/1999, of December 13, Protection of Personal Data (LOPD), SCGRUPPEN, SL informs the user of the existence of an automated database of personal data created with the data obtained in the portal and SCGRUPPEN, SL and under its responsibility, for the purpose of information and marketing of the products offered in the store, and the performance of promotional, advertising and information activities by any means (e-mail, postal mailing, telephone, mobile phone, etc.) on its portfolio of products that may be of interest to expand and improve its products adapting its offers to the preferences and needs of its users and to enable personalized navigation through the portal.
3.2.- The User expressly accepts the inclusion of data collected while browsing the site, or provided by filling in any form, as well as those arising from the business relationship and / or delivery of products purchased in the automated data file personal referred to in section 2.1. During data collection, the user will be informed of the mandatory character or collection of such data for the delivery of the products, except for ordering in which case SCGRUPPEN, SL reports from the moment the user is not considered voluntary, so its inclusion for the formalization of the purchase order will be required to provide data on the identity, address and credit card number for payment, are data needed to formalize and conclusion of the sale.
3.3.- The user may exercise in respect of data collected in the manner provided in the preceding paragraph, the rights recognized in the Organic Law 15/1999, and in particular the rights of access, rectification, cancellation of data and opposition (ARCO), if appropriate, as well as the revocation of consent to the transfer of data.
The rights referred to in the preceding paragraph may be exercised by the user, through a written and signed request to the following address:
SCGRUPPEN, S.L. – Dpto. Atención al Cliente – C/ Uruguay, Nº 5 – 38639 – San Miguel de Abona – Tenerife.
or by sending an e-mail to:

3.4.- By accepting these conditions, the user expressly consents to the transfer or communication of the data included in the file referred to in paragraph 2.1, enterprises of SCGRUPPEN, SL group, you are located or not in Spanish territory, and for the same purposes indicated in the said section 2.1.
3.5.- SCGRUPPEN, S.L., undertakes, in the use of the data included in the file to respect its confidentiality and use in accordance with the purpose of the file, so as to fulfill its obligation to save and to take all measures to prevent alteration, loss, treatment or unauthorized access, in accordance with the provisions of the RD1720 / 2007 of 21 December, approving the Regulations implementing the Organic Law 15/1999.

4.- Intellectual and industrial property. Prohibition of hyperlinks
4.1.- All content displayed on the Website and in particular, designs, graphics, logos, icons, buttons, software, trade names, trademarks, industrial designs or any other signs of industrial and commercial use are subject to intellectual property rights and SCGRUPPEN Industrial, SL, or third party owners who have duly authorized their inclusion in the portal.
4.2.- Under no circumstances shall any license granted or waiver, total or partial transfer of these rights is effected or confer any rights, and in particular, alteration, exploitation, reproduction, distribution expressed SCGRUPPEN, SL, or owners concerned.
4.3.- May not establish any link in from any other website without the express prior consent of SCGRUPPEN, SL

Privacy Policy

This legal notice (here in after, the “Legal Notice”) regulates the use of the service of the website (here in after, the “Web”) of SCGRUPPEN, S.L. with registered office at C / URUGUAY, Nº5 – 38639, LAS CHAFIRAS – SAN MIGUEL DE ABONA – S / C TENERIFE, with C.I.F .: B-76.684.539. Registered in the Mercantile Registry of S / C of Tenerife in Volume 3406; Sheet TF56048; Book 0; Folio 14; Which in this document we will call the Owner.

You can contact the Owner by the following means:

Mobile Number: 663.989.875

In general, the relations between the Owner and the Users of its telematic services, present on the web, are subject to Spanish legislation and jurisdiction.

The parties expressly waive the jurisdiction that may correspond and expressly submit to the Courts and Tribunals of SANTA CRUZ DE TENERIFE – SPAIN to resolve any dispute that may arise in the interpretation or execution of these contractual conditions.

The User is informed, and accepts, that access to this website does not imply, in any way, the start of a business relationship with The Owner.

The Owner of the website does not identify with the opinions expressed in it by its collaborators. The Company reserves the right to carry out without prior notice the modifications it deems appropriate in its Web, being able to change, delete or add both the contents and services provided through the same as the way in which they appear presented or located on your servers.

The intellectual property rights of the content of the web pages, its graphic design and codes are the property of The Owner and, therefore, its reproduction, distribution, public communication, transformation or any other activity that may be carried out with the contents of your web pages or even quoting the sources, except with the written consent of the Owner. All trade names, brands or distinctive signs of any kind contained in the web pages of the Company are the property of their owners and are protected by law.

For the purposes of the provisions of RGPD of April 27, 2016, SCGRUPPEN, S.L., informs the User of the existence of an automated processing of personal data created by and for SCGRUPPEN, S.L. and under their responsibility, with the purpose of carrying out the maintenance and management of the relationship with the User, as well as the work of information. At the time of acceptance of these general conditions, SCGRUPPEN, S.L. will require the User to collect essential data for the provision of their services.

The completion of the registration form is mandatory to access and enjoy certain services offered on the web. Failure to provide the requested personal data or failure to accept this data protection policy means that it is impossible to subscribe, register or participate in any of the promotions in which personal data are requested.

For the purposes of the provisions of RGPD of April 27, 2016, we inform you that the personal data obtained as a result of your registration as a User, will be incorporated into a file owned by SCGRUPPEN, S.L. with CIF: B-76.684.539 and address at C / URUGUAY, Nº5, LAS CHAFIRAS – SAN MIGUEL DE ABONA, 38639, S / C TENERIFE, having implemented the security measures established in Royal Decree 1720/2007, of 11 June.

The User is solely responsible for the veracity and correctness of the data included, exonerating SCGRUPPEN, S.L. of any responsibility in this regard. Users guarantee and respond, in any case, the accuracy, validity and authenticity of the personal data provided and undertake to keep them properly updated. The user agrees to provide complete and correct information in the registration or subscription form. SCGRUPPEN, S.L. does not answer for the veracity of the information that is not of own elaboration and of which another source is indicated, reason why neither assumes any responsibility as for hypothetical damages that could be originated by the use of said information. SCGRUPPEN, S.L. reserves the right to update, modify or eliminate the information contained in its web pages and may even limit or not allow access to said information. Exempts SCGRUPPEN, S.L. of any responsibility for any loss or damage that the User may suffer as a result of errors, defects or omissions, in the information provided whenever it comes from SCGRUPPEN, S.L. sources other than SCGRUPPEN, S.L.

The information that we request from you is for one purpose only, to improve your experience and help you get the most from being a member of and to use our platform in a business to business way with your peers. To give you even more peace of mind, we look after your data in the right way and never share it with any 3rd parties.

This list includes some mandatory data which we request from you, in addition to optional data which you can enter into your account if you would like others to know more about your professional abilities.
Email address
Password which is encrypted
Phone number

Companies we use to connect with to provide services through our website. For example if you upgrade to Premium we connect with worldwide payment company Paypal to handle to the online payment securely. Click on the individual company names to view their privacy policies.

-Analytics – GTM with Google Analytics – Cookies and usage data
-Interaction with external social networks and platforms – Facebook Like button and social widgets, Instagram – Cookies and usage data

We do will not share your data with any third parties, unless we have your permission or are required by law to do so.

Your data will be kept as long as you are a user of our site and have not requested that your account and data to be erased.

All data is stored on our secure European based servers
The lawful reasons why we need this data are legitimate interests pursued by the company, as established by the GDPR (Article 6).

Provide a high quality and user experience throughout our site and email communication

IP address is stored temporarily for security and spam prevention.
WoolBed uses cookies to store visitors’ preferences, record session information, record user-specific information on what pages users access or visit, record past activity at a site in order to provide better service when visitors return to our site, customise Web page content based on visitors’ browser type or other information that the visitor sends.
Cookies are text files that are either temporarily stored in the random access memory or on the hard drive of your computer. They generally serve for offering you the services of within your personal settings of each new session, which basically means to give you a better and faster experience more in tune with what you like to see. Cookies are partly stored permanently on your hard drive. You may prevent this by setting your browser accordingly, however you may notice that our website does not run as fast and in the same way to what you would expect.

In the event that some of our services are directed specifically to minors, SCGRUPPEN, S.L. will request the consent of parents or guardians for the collection of personal data or, where appropriate, for the automated processing of data.

SCGRUPPEN, S.L. will not transfer data from users to third parties.

You can direct your communications and exercise the rights of access, rectification, deletion, limitation, portability and opposition in the Internet address to or by ordinary mail addressed to SCGRUPPEN, S.L., Ref. RGPD, in SCGRUPPEN , S.L., To exercise these rights it is necessary that you certify your personal data in C / URUGUAY, Nº5, LAS CHAFIRAS – SAN MIGUEL DE ABONA, 38639, S / C of Tenerife in front of SCGRUPPEN, S.L., by sending a photocopy of National Identity Card / Passport or any other valid means in Law. However, the modification or rectification of your data registration can be made on the Site itself, identifying, previously, with your username and password.

SCGRUPPEN, S.L. has adopted the security levels of protection of Personal Data legally required, and seek to install those other means and additional technical measures available to prevent the loss, misuse, alteration, unauthorized access and theft of Personal Data provided to SCGRUPPEN , S.L. shall not be liable for any damages or losses that may arise from interferences, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operational functioning of this electronic system, motivated by causes beyond SCGRUPPEN, S.L .; of delays or blockages in the use of this electronic system caused by deficiencies or overloads of telephone lines or overloads in the Data Processing Center, in the Internet system or in other electronic systems, as well as of damages that may be caused by third parties people through illegitimate interference beyond the control of SCGRUPPEN, S.L. However, the User must be aware that security measures on the Internet are not impregnable.

The user declares to have been informed of the conditions on protection of personal data, accepting and consenting to the automatic processing thereof by SCGRUPPEN, S.L., in the manner and for the purposes indicated in this Personal Data Protection Policy. Certain services provided on the Portal may contain specific conditions with specific provisions regarding the protection of Personal Data.