Our team is always ready to assist you before, during and after your order.
You can call us at +34 672 633 438 Monday to Friday from 13:00 to 17:00, or send us an email by filling in the form below and we will get back to you as soon as possible.
Always provide your customer number and order date for questions related to your order. You can find this in the upper right corner of your contract.
Read our most common questions
If you purchased the products in one of our showrooms in the Canary Islands, the right of withdrawal is valid for 14 days from the date the contract was signed.
For online orders, the right of withdrawal is valid for 14 days from the day you received the product.
All countries in Europe.
You can pay by credit card or PayPal, all via the PayPal platform.
Please contact us by email. We need your customer number (e.g. SE 0382-34224) as well as information about the issue that has occurred.
If the delivery note indicates that a specific product is included in your package, but that product is missing, please contact us by email. We need your customer number (e.g. SE 0382-34224) and information about the missing product so we can help you locate it.
Sometimes things go wrong, but we do our best to resolve everything as smoothly as possible. If you feel that something went wrong with your order, please contact us as soon as possible.
Delivery normally takes 2–3 weeks.
No, any customs and import fees are included in the price.
For security reasons, we do not deliver to P.O. boxes. It is possible to provide an alternative delivery address instead of your home address.
Yes, at Woolbed it is just like shopping in any regular store. Changes, cancellations or refunds are accepted if you are dissatisfied with your order.
Our team is always ready to assist you before, during and after your order.
You can call us at +34 672 633 438 Monday to Friday from 13:00 to 17:00, or send us an email by filling in the form below and we will get back to you shortly.
Read our most common questions
If you purchased the products in one of our showrooms in the Canary Islands, the right of withdrawal is valid for 14 days from the date the contract was signed.
For online orders, the right of withdrawal is valid for 14 days from the day you received the product.
All countries in Europe.
You can pay by credit card or PayPal, all via the PayPal platform.
Please contact us by email. We need your customer number (e.g. SE 0382-34224) and information about the issue that has occurred.
If the delivery note shows that a certain product should be in your package but it is missing, please contact us by email. We need your customer number (e.g. SE 0382-34224) and details about the missing product so we can help locate it.
Sometimes things go wrong, but we do our best to solve everything as smoothly as possible. If you feel something is wrong with your order, please contact us as soon as possible.
Delivery normally takes 2–3 weeks.
No, any customs and import fees are included in the price.
For security reasons, we do not deliver to P.O. boxes. It is possible to provide an alternative delivery address.
Yes, shopping at Woolbed is like shopping in any store. Changes, cancellations or refunds are accepted if you are dissatisfied with your order.